To report a water leak or sewage problem and get a reference number:
012 358 9999 available 24/7
080 1111 556 Toll Free
@CityTshwane on twitter.
Current service delivery norms and standards:
- major water pipe burst to be closed within 2 hours.
- single water leak within 3 days.
Urgent sewege overflow or major pipe burst first let me know and then report to the Municipality.
It is very important to report the issue to the Municipality and obtain a reference number in the first instance.
Informed no repair without a reference number.
Kindly also keep the standard norms in mind from a reasonable repair time perspective.